Shipping policy

At ferelontia.com, we’re committed to fast and reliable delivery on every order.

📦 Order Processing
Orders are processed Monday to Friday. Orders placed before 5 PM (EST) are typically processed the same day; later orders are processed the next business day.

⏱ Handling Time
Please allow 1–3 business days for packing and dispatch.

🚚 Delivery Timeline
We offer free standard shipping on all orders. Estimated delivery time is 7–13 business days.

🔍 Tracking
Tracking information will be emailed to you once your order ships, so you can monitor your delivery.

✏️ Address Changes
To change your shipping address, please contact us at support@ferelontia.com within 12 hours of placing your order. We cannot modify addresses after dispatch.

📮 Lost or Damaged Shipments
If your order is lost or arrives damaged, contact us at support@ferelontia.com or call 7365598637, and we will resolve it promptly.